Find Your Account Email Address

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If you do not remember the email address you used when you created your Eyefi account, please locate the MAC address of your Eyefi  card and contact Eyefi Customer Care.

There are a several ways to find your Eyefi card’s MAC Address. Eyefi Helper requires the card to be plugged in and recognized in order to get the MAC address. If you do not have the card, or if your computer can not read it, you can still find your MAC address using Eyefi  Center or Eyefi Center for the web.

Find your MAC address using Eyefi Helper

First, make sure that your card is inserted into your computer using the Eyefi card reader.

On a PC:

  1. You should see the Eyefi Icon for Eyefi  Helper in your quick launch bar in the bottom right corner of your desktop.
  2. Right-Click on the Eyefi  Icon.
  3. Near the bottom of the drop-down menu, you will see the card’s MAC address in gray: 00-18-56-xx-xx-xx.
  4. 00-18-56-xx-xx-xx is your Eyefi  card's MAC address.
  5. If Eyefi  Helper cannot find a MAC address, you will instead see "No card is inserted" instead; please verify that your card is inserted into the Eyefi Card Reader.

On a Mac:

  1. You should see the Eyefi  Icon for Eyefi Helper in your Apple Menu bar in the top right corner of your desktop.
  2. Ctrl + Click or Right-Click the Eyefi Icon.
  3. Near the bottom of the drop-down menu, you will see the card’s MAC Address in gray: 00-18-56-xx-xx-xx.
  4. 00-18-56-xx-xx-xx is your Eyefi  card's MAC address.
  5. If Eyefi  Helper cannot find a MAC address, you will instead see "No card is inserted" instead; please verify that your card is inserted into the Eyefi Card Reader.

Find your MAC address in Eyefi  Center

  1. Launch Eyefi Center and log into the Eyefi account for your card (be sure that Eyefi Helper is running first!).
  2. Ctrl + Click or Right-Click on the card icon in the Device list.
  3. In the drop-down menu, you should see your MAC Address: Copy (00-18-56-xx-xx-xx) to Clipboard.
  4. The number in the parentheses is your MAC Address.

Find your MAC address using Eyefi Center for Web

  1. Go to center.eye.fi.
  2. If prompted, login with your Eyefi username and password.
  3. Select the desired Eyefi card from the drop-down menu in the top left corner.
  4. The web address will be center.eye.fi/summary.php?mac=00-18-56-xx-xx-xx
  5. 00-18-56-xx-xx-xx is your Eyefi card's MAC address.
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